Excellent Communication (Pty) Ltd · Reg. 2016/0168 CRAN national licence holder · Namibia

Contact us

Tell us where you are and we will tell you straight.

Whether you want a new connection, need help with an existing one, or are asking about a project, the fastest route is a phone call.

How to reach us

Call, or send us an email.

If you are asking about coverage, include your farm name, village or nearest town — or GPS coordinates if you have them. That is the one detail that lets us answer properly instead of guessing.

If you are an existing subscriber with a fault, tell us the account name and what you are seeing, and we will get someone onto it.

Call 081 748 5441 Email support@xcom.tech

Telephone
081 748 5441
Email
support@xcom.tech
Office
15 Discovery Street
Otjiwarongo, Namibia
Company
Excellent Communication (Pty) Ltd
Trading as XCom · Reg. 2016/0168
Licensing
CRAN national licence holder
Communications Act 8 of 2009

What happens next

What to expect after you call.

STEP 01

We check your location

Against our coverage and the nearest tower, including whether the terrain leaves a clear path.

STEP 02

We come back to you

With a straight yes or no, the package that fits, and what it costs.

STEP 03

We book the installation

Our team comes out, mounts the equipment and gets you online.

STEP 04

You have a number to call

The same one. Support is a local team, not a queue in another country.

Looking for something else?

If you are a school, a clinic or an organisation working in rural areas, our community page explains what we do beyond paid connections.

Community work